Everything BiomedRx publishes on medical imaging equipment service contracts in one place: the full service overview, the related services we provide, and the locations we cover.
This is the index for medical imaging equipment service contracts. If you already know which service you need, go straight to it below; if not, the full overview explains what each one covers.
A service contract is a risk transfer, and its value lives in the exclusions. Response time, parts coverage, loaner provision, escalation path and what happens at end of life are the clauses that decide whether it was worth signing.
Technicians are qualified for the equipment they touch, and the qualification is on file rather than asserted.
Coverage should be reviewed against what was actually claimed, not renewed on autopilot. A contract that has never been used may be insurance, or it may be a line item nobody re-examined.
Scope is written down before the work begins, including what is excluded. Most disputes about equipment service are really disputes about scope that nobody put in writing.
Service records are read at the worst possible moment - after an incident, during an accreditation survey, in discovery. That is the audience they should be written for, which means legible, specific and dated rather than signed off in bulk.
Quotes are specific to the equipment in front of you. The scope is agreed before the work is quoted, not after it is done.
Current developments in medical imaging equipment service contracts, with sources for further reading.
